Shipping policy
Jenny Polanco is an exclusive brand with great attention to detail so that you can enjoy the best. That is why order processing times vary according to availability:
- 3 to 5 business days for available items
If you chose to pick up your order at a branch, you will be notified when it is available.
Shipping delivery times vary according to the destination:
IN-TRANSIT ITEMS
INTERNATIONAL
5 - 10 business days
DOMINICAN REPUBLIC
3-5 business days
ORDER PICKUP OPTIONS
- In the Dominican Republic: C / Federico Geraldino esq. Porfirio Herrera, Piantini, Santo Domingo, Ágora Mall, Punta Cana Village or Marina Casa de Campo
- In the USA: 1100 Ponce de Leon Blvd, Coral Gables, FL. 33134.
SHIPPING RATES
Shipping rates are calculated based on the weight and/or total volume of your order. You can view your shipping rate before completing your purchase.
ORDER AND SHIPPING CONFIRMATION EMAILS
You will receive an order confirmation message and a tracking message when the order is completed, to the provided email address. You may only cancel your order within 24 hours after it has been placed.